Web 2.0 = PR 2.0
Just came across this survey here on the Lewis PR website that claims that "web 2.0" has made PR a more visible process.
"The study showed 96 per cent of companies recognise the importance of PR. In addition, almost two thirds recognise that Web 2.0 has made it a more visible process. 60 per cent believe that the advent of consumer journalism had made PR business-critical, with social media seen to be having an impact on profit and consumer satisfaction."